Privacy Policy

1. Who are we?

Bronsgroen cv is a recognised energy cooperative. We are responsible for the processing of your personal data as described in this policy.

• Name: Bronsgroen cv
• Registered office: Hasselt, Belgium
• E-mail: info@bronsgroen.be

2. What data do we collect?

We only collect personal data that you provide to us directly or that is necessary for the management of your cooperative membership. This includes:

• First name and surname (via contact form or registration)
• Email address
• Phone number (optional)
• Bank details for dividend payments (exclusively for cooperators)
• Address details (for the share register)

This website does not use tracking cookies. For website statistics we use Umami Analytics, a privacy-friendly, self-hosted solution that does not collect personal data. See also our Cookie Policy.

3. Why do we collect this data?

We process your data for the following purposes:

• Answering questions submitted via the contact form
• Managing your cooperative shareholding
• Paying dividends and sending financial documents
• Complying with legal obligations (including the share register, accounting obligations)
• Informing you about meetings, newsletters and cooperative updates

4. How long do we retain your data?

We do not retain your personal data for longer than necessary:

• Cooperator data: for as long as the membership is active, plus the statutory retention periods (generally 7 years for accounting documents)
• Contact form data: maximum 1 year after the last contact
• Data in the share register: in accordance with company law

5. With whom do we share your data?

We do not share your personal data with third parties, unless required by law or necessary for the performance of our services. In that case we ensure that the recipient handles your data with due care.

We never sell your data to third parties and do not use it for commercial purposes outside the cooperative.

6. Your rights

Under the General Data Protection Regulation (GDPR) you have the following rights:

• Right of access — you can request which data we hold about you
• Right to rectification — you can have inaccurate data corrected
• Right to erasure — in certain cases you can request that your data be deleted
• Right to object — you can object to certain types of processing
• Right to data portability — you can request your data in a readable format

To exercise your rights, please contact us via info@bronsgroen.be. We will respond within 30 days.

You also have the right to lodge a complaint with the Data Protection Authority (GBA): www.gegevensbeschermingsautoriteit.be.

7. Cookies

This website makes limited use of cookies. We do not use marketing cookies or personal trackers. For more information please refer to our Cookie Policy.

8. Changes to this policy

We may update this privacy policy from time to time, for example as a result of changes in legislation or adjustments to our operations. The most recent version is always available on this page. The date at the top indicates when the policy was last updated.

9. Contact

Do you have questions about this privacy policy or about the processing of your personal data? Please contact us:

• E-mail: info@bronsgroen.be